• Shop No.4, Shaheed Bhagat Singh Basti, Ward No.12, Bye Paas Road, Near American Hills Hotel. Lehragaga, Sangrur.
  • truevibes86@gmail.com
  • +91 62846 75912

Return Policy

Cancellation Policy: -

  • In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it can’t be cancelled using our website.

Return Policy: -

  • Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
  • In case we do not have pick-up service available at your location, you would have to self-ship the product to our office address.
  • Return/Exchange charges may apply on a case-to-case basis.

Refund Policy: -

  • We accept the refund request if there is a mismatch in quality, size, color, or design, or in case an item is missing, wrong, or damaged in a combo order.
  • Once the product has been picked up, the refund is processed within the next 5–7 working days using the same transaction mode.

Note for Return: -

  • The items should be unused and unwashed for hygiene reasons.
  • The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
  • Customized products cannot be returned or exchanged.
  • Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.

True Vibes offers a wholesome range of body, hair, skin, and health care products crafted to nurture your natural beauty and well-being.

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